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Fees & FAQs

We understand that choosing the right counsellor is an important decision, and it’s natural to have questions along the way. Below, you'll find clear information about our fees and answers to some of the most common questions we receive. Our goal is to make your experience as smooth and supportive as possible, right from the start.

Fees

Fees are agreed with your counsellor at the outset.

 

Typically fees range between £45 – £60 per session, but there is a subsidy available for those clients who are unable to pay the full fees subject to funds being available from the Charity’s Subsidy Fund. You can ask your counsellor about this.


Sarum Counselling is a registered charity, no. 1083255. Nonetheless, all clients make financial contributions to the cost of providing their counselling. People who are in work usually pay the full amount. Those on benefit or in financial difficulties may contribute less. The actual amount is negotiated in each case with the counsellor and reviewed regularly.


Sarum Counselling endeavours to seek funding to subsidise counselling for those on low incomes. We maintain a modest fund to enable counsellors to provide reduced fee counselling for those for whom counselling would not be possible at the full fee.

 

We have benefitted from funding from:

  • Mrs Tindall’s Charitable Trust

  • The Community Foundation for Wiltshire and Swindon

  • The Co-operative Community Fund

  • Glastonbury Festival


Our counsellors contribute part of the fees received towards the running of Sarum Counselling.

FAQs

1. What can I talk about in counselling?
You can talk about anything that’s on your mind — from anxiety, stress, grief, and relationship issues, to feeling stuck or unsure about the future. There’s no issue too big or too small.
 

2. How long does each session last?
Sessions typically last 50 minutes, but this can vary depending on your needs and the type of counselling offered.
 

3. Is everything I say confidential?
Yes. What you share is kept in strict confidence, except in rare circumstances where safety may be at risk. Your counsellor will explain this fully during your first session.
 

4. How many sessions will I need?
Everyone’s journey is different. Some people find a few sessions helpful, while others benefit from longer-term support. You can decide what works best for you.
 

5. Do I need a referral from a doctor?
No referral is needed. You can contact us directly to arrange an initial appointment.
 

6. What happens in the first session?
The first session is a chance to get to know each other. You'll talk about what’s brought you to counselling and what you'd like to get from it - at your own pace.
 

7. What if I feel nervous about starting counselling?
It’s completely normal to feel nervous. Your counsellor will meet you with warmth and understanding, and you’re always in control of what you choose to share.
 

8. Can I stop counselling at any time?
Yes, you can stop whenever you choose. Counselling is your space, and your comfort and readiness are always respected.

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